As artificial intelligence technology is introduced to the forefront of business, it has established itself as a core driver directly linked to a company's revenue, moving far beyond mere operational assistance. In particular, the customer contact points such as call centers and telemarketing faced massive challenges including chronic labor shortages, high turnover rates, and cumulative fatigue from repetitive tasks. In this context, the newly emerged next-generation enterprise AX system, Tikitaka, is gaining attention as an innovative solution that completely transforms the industry paradigm. This service goes far beyond the level of a passive chatbot that simply receives calls and responds; it provides a fully autonomous autocall infrastructure where the AI proactively calls customers to coordinate consultation times and identify necessary information in advance.
The technological foundation of Tikitaka lies in the powerful combination of Google's cutting-edge Gemini engine and ElevenLabs' V3 text-to-speech engine. These two core engines enable real-time voice responses so natural that they are indistinguishable from humans, and flawlessly execute automated outbound campaigns based on large-scale customer data. Enterprise managers can build a powerful outbound sales network capable of reaching thousands of customers simultaneously simply by uploading product information and target customer lists through the dashboard and deploying AI agents. The capability where the AI independently parses attached document files to learn perfect sales training materials dramatically reduces managerial resources and maximizes overall operational efficiency.
From a business perspective, the autonomous monetization effect brought by this system is overwhelmingly impressive. Traditional manual telemarketing methods often failed to secure connection success rates and missed numerous potential customers due to human limitations. However, Tikitaka's autonomous autocall infrastructure performs calls at optimal timings considering customer response patterns and preference times, proving an achievement that improves telemarketing conversion rates by 28 percent compared to before. Through this, enterprises can directly drive additional revenue of approximately 350 million KRW annually, achieving structural innovation where no sales opportunity is missed by combining multi-channel campaign automation and real-time needs identification.
In addition to revenue growth, remarkable achievements are also made in terms of cost reduction. As AI agents 100 percent replace the tedious initial outbound call tasks and schedule coordination steps that call center agents must repeat every day, a 45 percent reduction in overall labor costs is achieved. By substantially scaling down the maintenance cost of 10 full-time telemarketer personnel on average, companies can secure financial benefits of approximately 280 million KRW in direct operational cost savings annually. As consumable resources such as manual data entry and spreadsheet management completely disappear, the productivity of the entire organization becomes incomparably agile.
Productivity innovation indicators also show astonishing figures. Through automated outbound campaigns based on large-scale customer data and API bulk upload features, task processing speed has improved by an astounding 12 times compared to conventional methods. Since the AI instantly analyzes attached files to generate sales materials and flawlessly performs real-time voice responses, human agents' consultation preparation time has been shortened by 90 percent. As a result, human agents are freed from routine guidance tasks and enjoy an ideal working environment where they can focus exclusively on high-value in-depth consultations and professional contract closings.
These quantitative and qualitative indicators clearly demonstrate that Tikitaka can become a game changer in the enterprise market beyond a simple software utility. As real-time two-way synchronization with various external CRM systems becomes more sophisticated and collaboration logic between multi-agents is strengthened in the future, the technological moat built by this platform will become powerful enough that no one can easily cross. The most definitive alternative for businesses exhausted by repetitive calling tasks to lower costs while maximizing revenue is right here.
Experience the performance of this innovative autocall infrastructure firsthand right now and maximize your business performance. Detailed information and live environment access are available at https://tikitaka-app-snrwnkpuca-du.a.run.app .
